Privacy Policy

01 Information We Collect

We may collect the following categories of personal information when you interact with our website, contact forms, or services:

• Identity data — full name, company name, job title.
• Contact data — email address, phone number, mailing address.
• Technical data — IP address, browser type and version, time zone, operating system, and pages visited (collected automatically via server logs).
• Communications data — messages, enquiries, or files you send us through our contact or careers forms.
• Employment data — CV/résumé and cover letter submitted via the careers form.

We do not knowingly collect data from children under 13 years of age.

02 How We Use Your Data

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To process and evaluate job applications.
• To send service updates, project information, or invoices related to work you have engaged us for.
• To improve our website, analyse usage patterns, and fix technical issues.
• To comply with applicable laws and regulations.
• To send promotional communications — only with your prior consent, which you may withdraw at any time.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

03 Cookies & Tracking

Our website may use essential cookies to ensure basic functionality (e.g., form submission tokens). We do not currently use advertising or profiling cookies. You can disable cookies in your browser settings, though some site features may not function correctly as a result.

We may use aggregated, anonymised analytics (without personally identifiable information) to understand how visitors use our site.

04 Data Sharing & Disclosure

We may share your information with trusted third parties only where necessary:

• Email & hosting providers — to deliver messages and host our website securely.
• Payment processors — for billing purposes (we do not store card details ourselves).
• Legal authorities — if required by law, court order, or to protect our rights.

All third parties we work with are required to handle your data in compliance with applicable data protection laws.

05 Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Contact enquiries are typically retained for up to 3 years. Job application data is retained for 12 months after a vacancy closes, then securely deleted unless you are offered employment.

06 Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• HTTPS encryption for all data in transit.
• Restricted access to personal data — only staff who need it to do their job may access it.
• Regular review of our data handling practices.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

07 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your personal data where we have no legal obligation to retain it.
• Opt-out — withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

08 Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before sharing any personal information.

09 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.